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Return Policy

30 Money Back Guarantee

We make it our #1 priority that our customers receive the correct part the first time around. However, we understand that things happen or maybe the part simply isn't what the customer expected.

Below we have put together a list of information that we'll need to make sure the return or exchange goes as smoothly and quickly as possible.

1. Please have the following ready when contacting us for a return or exchange:

  • Order number or e-mail address used to place the order
  • Part number for each item to be returned or exchanged
  • Year, make, and model of the machine the part was purchase for
  • Picture(s) of the problem are also very helpful but not required

2. Contact us by phone or e-mail to begin the process. Call us at 330-273-6161 or email sales@jawzys.com